Each MCN service is a discipline we install in your business, not a deck we leave behind. Engage one or several - most engagements braid them together.
The weekly, monthly and quarterly rhythm that turns a leadership group into a leadership team. We install the weekly 1:1, the monthly performance review, the quarterly plan and the decision rights that make each one actually function. The goal is rhythm by default, not heroics.
The honest work of who's in the right seat, who's stretched past their range, and who's quietly blocking the next stage. We coach the leadership team one-by-one, sit through the meetings, name the issues out loud, and re-shape the group around what growth genuinely needs from it.
Sales, ops, finance, talent - one function at a time. We walk through each with the function owner, surface the friction, install the KPI stack, and rebuild the operating discipline so each function runs at the size you are now, not the size you were two years ago.
The work most founders end up doing alone: stepping out of every meeting, delegating real authority, and building a leadership team that doesn't need you to unblock it. One-to-one coaching alongside the broader engagement, tuned to where the owner actually wants to spend their time.
Two to three weeks. Leadership interviews one-by-one, P&L and management reporting walk-through, current cadence audit. Ends with a one-hour read-out, an honest read on what's holding the business back, and a recommendation on what - if anything - to do next.
The deliverable of an MCN engagement is a running operating model, not a binder.
The point of the install isn't to make MCN central to your business - it's the opposite. Every engagement ends with the cadence running in HeyRamp, our preferred partner platform for ongoing 1:1 and performance management. The weekly 1:1s, the monthly performance reviews and the quarterly planning rhythm all live there, owned by your leadership team, used in their actual meetings.
By the time we step out, the platform is muscle memory. Managers run their 1:1s through it, the leadership team uses it to track commitments, and the rhythm survives whether or not MCN is still in the room. That's the test we hold ourselves to: six months after hand-off, is the cadence still running on its own?
A typical install end-to-end. Diagnostic sprints run on the same timeline through stage 1 and stop there.
Leadership interviews one-by-one, full P&L and management reporting walk-through, current-state cadence audit. One-hour read-out at the end with an honest view of what's actually constraining the business.
Agree what gets installed - which cadences, which functions, which leadership work - and what gets left out. Fixed fee, fixed end date, named outcomes. Most engagements scope in a single 90-minute session.
The leadership team rhythm goes in first. Weekly 1:1s start running. Monthly performance review goes live. Decision rights are written down and agreed. Cadence platform is set up. By week 12, the rhythm is running, even if it's still wobbly.
Sales, ops, finance, talent. One per fortnight. We sit with the function owner, surface the friction, install the KPI stack, and tighten the operating habit. The leadership team owns the rhythm by this point and we're inside the functions.
We move from in-the-room to once-a-week, then to once-a-fortnight. Leadership team runs the cadence without us. Final hand-off session at the end, with a written summary of what's running, what's still fragile, and what to watch for.
Optional. A senior MCN consultant on a quarterly review cadence - half a day, every three months. Designed to keep the operating model honest as the business changes shape, not to keep us in your meetings forever.
Within the operating-discipline practice, three situations are where MCN's experience is densest.
Businesses that have hit $5M-$30M without ever installing a real leadership cadence. Usually the founder is still the operating system. This is the most common MCN engagement.
Private-equity-owned mid-market companies that need the operating discipline to support a value-creation plan. We work with the leadership team in place, not over the top of them. Useful in the 100-day plan window and onward.
Companies where the constraint is no longer demand, structure or strategy - it's the leadership team itself. Right seats, honest feedback, decisions that actually land. Often runs alongside a founder-to-operator coaching engagement.
Trade, services and multi-location operators across the Southeast where each location is run by a strong owner but the centre has never installed the cadence that pulls them into one operating model.
Owner-operated businesses where the founder is finally ready to step out of the day-to-day, and the leadership team needs to be able to run without them. Cadence install plus one-to-one coaching with the owner.
Owner-led firms preparing for a sale in the next 12-24 months that need to show a buyer a genuine operating model - not just numbers, but a leadership team that runs without the founder. Tighten the business so the value carries through diligence.
Most clients start with the diagnostic and let it tell us what the right shape is.
Tight, focused engagement. Leadership interviews, P&L walk-through, cadence audit. Ends with a read-out and a recommendation - including the option to do nothing yet.
The main body of work. Weekly cadence with leadership, function-by-function tightening, and the rhythm live on the platform by the end. Fixed scope, fixed fee, fixed end date.
After install. Light-touch quarterly review with a senior MCN consultant. Designed to keep the operating model honest as the business changes, not to keep us in your meetings.